Privacy Policy

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). 

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. 

The typical type of information we will collect about you includes:

Name

Address

Phone number

Email address

We will give you the chance to refuse any marketing email / communication from us in accordance with the Data Protection Act. By subscribing to our newsletters, you agree to our terms and conditions. 

Please note, we take your privacy very seriously and do not share your information with any third parties.

We will never sell your personal information under any circumstances. For the purposes of the Data Protection Act 1998, The Skincare Coach is the data controller of any personal data that you submit.

We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date to the best of our knowledge based on the details provided by you.

The personal information that we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service.

We may also record which products you are interested in and which Products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to: a) process your order b) provide you with an up to date, efficient and reliable service c) provide a more tailor-made shopping experience.

When you place an order, we may ask you for certain information and you may submit personal data to The Skincare Coach (for example your name, phone number, postal address, email address, contact). By making an order and submitting your data you agree to this use.

This site may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. For more information on cookies and how this site uses them, please view our cookies policy here. You can unsubscribe from our regular emails at any time by clicking on the Unsubscribe link in the footer of the email you’ve received. Please allow 48 hours for your email address to be removed from our system. 

Cookie Policy

What Are Cookies?

Cookies are small text files that are stored within your internet browser by the websites that you visit. 

The skincarecoach.co.uk uses a number of cookies for the website to function correctly, understand more about your visit and help personalise your experience.

Essential Cookies: 

These are cookies that our website needs in order to function and if they are not accepted by you, parts of the site won’t be usable. Examples of where these cookies are used include: to store how many items are in your shopping bag, to determine when you are signed in, and to determine which currency and shipping options we should use based on your preferred delivery location.

Third Party Cookies

Aside from setting cookies ourselves, we also allow carefully-selected third parties to set cookies during your visit to our website. These organisations provide us with information on how you use our website. They may also use cookies to promote our newest products and latest offers to you on other websites based on your activity at lisaangel.co.uk. For example, you may see products that you viewed at lisaangel.co.uk presented on other websites as you move around the internet. Some of our partners will use your location to provide more relevant messaging.

Analytics Cookies

We use various software tools that allow us to study, and then improve, how customers interact with our website - this is known as website analytics. An example of a company we currently use is Google Analytics.

Analytics cookies allow us to understand more about how many visitors we have to the website, how many times they visit and how many times they viewed specific webpages within our site. Although analytics cookies allow us to gather specific information about the pages that you visit and whether you have visited us multiple times, we cannot use them to find out details such as your name or address.

To opt out of Google Analytics, please see https://tools.google.com/dlpage/gaoptout

How Can I Manage My Cookies?

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you choose to do this, please be aware the website may no longer function as intended.

For further information about cookies and how to disable them please see https://ico.org.uk/for-the-public/online/cookies/ and http://www.allaboutcookies.org/manage-cookies/

How Can I Turn My Cookies Off?

All popular browsers (e.g. Chrome, Internet Explorer, Firefox, Edge and Safari) allow you to amend your cookie settings so that cookies are no longer enabled across all websites that you visit. To find information explaining how to disable cookies for the main browsers please see https://ico.org.uk/for-the-public/online/cookies/.